3D is a proven method for retaining eCommerce customers. People often say you “eat with your eyes.” We believe this is also true in eCommerce, which is why our 3D technology and augmented reality (AR) serve your products on a silver platter. It’s the ultimate way to view what you sell and get an authentic feel.
Let’s see some of the most important ways to make lasting impressions on your consumers with Expivi’s 3D and augmented reality tech, always making digital shopping more informative and more fun!
Customer Experience vs. Sales Transaction
Have you ever felt like a sheep in a shopping experience? Maybe a retail sales attendant doesn’t listen to your actual need. You’re not alone; Expivi and its 3D AR product system will give your buyer that personalization. As a result, you turn a sales transaction into a memorable customer experience.
A sales transaction is the ultimate result. However, building a trustworthy brand is what ironclad businesses do for long-term success. Details about preferences from the initial user experience (UX) to the second and future purchases. Our modern technology will bolter your business by providing a new gateway to capture their attention.
Nurturing and Retaining eCommerce Customers
Nurturing a relationship is made easier with Expivi 3D software. You begin this with unique and entertaining product experiences. Anyone who’s had the chance to experience AR with 3D configuration will be excited about the comprehensive product knowledge they can see and demo in AR.
Following the first purchase, you can use first-party data to customize messaging. Whether through email, SMS, or social channels. Level up the experience of these new customers with offerings, loyalty programs, and engaging content. Your business will gain insights into your customer base and how to keep improving products and experiences through this data.
Brass tacks, our software allows you to care for your buyers like never before. The result is mutually beneficial for business owners and customers. In addition, the analytics you will gain from allowing consumers to customize and order is genuinely incredible.
Bridge the Gap Between Knowledge and Purchase
There is a lot of information gained from product descriptions and reviews. However, the product vetting process is far more accessible and enjoyable with 3D and AR in your eCommerce store.
Our most used sensory organ is our eyes, which is why Expivi has put the time and effort into creating software that gives the most visual information possible. You can feel with your eyes by bridging the digital sensory gap with visual textures. You will truly grab your audience in a way they have never experienced. Your users will notice this as a sign of professionalism and craftsmanship, establishing trust within your audience and retaining them as customers.
User Engagement Meets Entertainment
Online shopping should be entertaining. With our software, your customer can have fun during the buying experience. In addition, offering these digital possibilities within your eCommerce storefront leads to intrigued customers who are more likely to share their experiences via social media and other channels.
Consumers seeking items for any solution to a problem enjoy immersive shopping. This entertaining engagement helps retain eCommerce customers. As a result, you effectively lower your customer acquisition and marketing costs.
Retain eCommerce Customers on Small Devices
Mobile searches become more prevalent every year. Analytics from StatCounter.com found that as of February 2022. 50-59% of web visits are mobile, compared to 40-49% from desktops.
Expivi 3D rendering software can work on your smartphone. In addition, you will be able to place products into physical locations using AR.
By making our software incredibly accessible, your customer base will return to test, tweak, or just play with the shopping experience. So give your users an entertaining reason to come back. Nonetheless, our software works seamlessly on desktops and tablets. So no matter what device, big or small, Expivi will deliver incredible 3D configurations.
Promote Causes of Your User Base
The digital world has given everybody the ability to speak their mind. Facebook, Twitter, and the like, are platforms for anyone to be heard. 2022 is a time to get behind your customer’s ideas and create your brand persona. Provided they are positive causes, your support becoming close to your customer base will gain trust in your users’ eyes.
Are you Marketing through Multiple Channels?
Do you want to retain eCommerce customers with 3D and AR in 2022?. Then, spread your content and marketing efforts omnichannel. There are many channels to repurpose helpful content. We now can capture as many eyes as possible.
How do you Capture Customer loyalty?
Consider 3D configuration placed into augmented reality. There is a realness that is uncanny compared to 2d product photos. As a customer, getting to experience your product in “real” is insight like nothing digitally before. Offering this shopping experience style is a cut above the current 2D technology currently being phased out.
eCommerce is no longer the second option in the shopping world, but it’s a difficult place to build solid rapport, and it’s difficult to gain a customer’s loyalty. By integrating a 3D configuration into your website, you’ll be providing your clients with the best possible way to experience your products and this has an overwhelming effect on loyalty.
AR in Social Media
Social media is adopting if not spearheading AR. We all likely remember the switch from Facebook to Meta. Further, the shopping, gaming, and influencer worlds create AR versions of established businesses.
It’s remarkable, and this is why 3D and AR are shaking the digital marketplace in a new and positive direction—providing more information, customization, and a more enjoyable eCommerce shopping experience.
Transparency for Products
Buying sight unseen shouldn’t have to be an issue in 2022. With 3D, we now can truly understand what we’re buying online. Once again, building trust by being open. Buying an eCommerce product no longer has to be stressful for buyers and store owners. Digital honesty comes with our software, and customers appreciate it.
Get Ahead with Expivi
Retaining customers has always been crucial to businesses of all shapes and sizes. eCommerce is no different. The market is also broader and more profound than ever, and technology is no different. Remembering a positive buying experience can mean a noticeable difference in customer satisfaction and future gains.
Today, with leading software like Expivi, the ability to leave a lasting impression on the initial buyer is becoming more accessible. Want to know how? Contact our team.
Did you like this article on “Retaining eCommerce Customers with 3D and AR”? Then read our entry on how good customer experiences can influence your business.