2 big metaverse opportunities for eCommerce businesses

eCommerce needs to adapt to the not-so-new, but continuously evolving virtual world. It’s about who can leverage its power first before it booms and your business is no longer able to stand out. It’s about grasping those metaverse opportunities. 

Virtual reality (VR)  is no longer a gamer’s world. Social media has been trying to use it, and so have many companies that want to build lasting virtual relationships with their customers. It’s true that for now, VR tech is limited to special (and expensive) gadgets, but other interfaces are trying to meet halfway between what’s genuinely immersive and what is a highly sensory online experience. 

Augmented reality (AR) is that tech that allows businesses to tackle the metaverse while providing a journey that is accessible to all.

The metaverse is growing, and it’s slowly becoming part of our daily lives, which is why, for example, Facebook has 20% of its entire workforce working in developing their VR and AR tech.

Are you preparing for the future of eCommerce? Are you preparing for how humans will experience the world?

We bring you 2 big metaverse opportunities for eCommerce businesses, stay tuned.

1- Selling virtual products

A virtual product can either only exist in the VR world or be a virtual representation of the real thing, which shoppers can then have in the not-virtual world. Both of them can benefit your business.

If you’re selling a real product, having it adapted and ready for virtual reality can help you reduce returns, and improve conversion rates and customer satisfaction. Why?

Using AR will enable shoppers to “feel” the product and place it in their desired context. Using 3D configures of your products, shoppers will be able to inspect the items from every angle and place them where they want, without having to leave their sofas. Want to see if the table fits in your dining room? No problem. Want to see if a shirt goes well with your skin tone? Easy. 

That’s what you’d be leveraging with AR. Customers will know if your product fits within their requirements and, besides having a great experience in the meantime, they’ll be less likely to return it.

The same goes for products that only exist in the virtual world. It’s a big metaverse opportunity for businesses that already sell real-life products that are ready for VR. By selling products that can only be used in this new world, you’ll be upscaling your business using the resources you already have. 

2- Reaching out to a broader audience

Virtual reality was the gamers’ playground, and the industry is larger than the film and sports industries combined. It’s now accessible to those who navigate through social media in search of new experiences.

You, and you brand, could be resonating with this massive audience in a more engaging way, by selling virtual products (and experiences). It’s an incredible way of leveraging metarverse opportunities. 

Your product might not be ready for the VR world, but by integrating softwares like the one Expivi provides, you’d be arming yourself with virtual assets. You’d be preparing your brand for the future. 

3D configurators with a chair, heel shoe and bike Expivi

How to prepare for the future and leverage the metaverse opportunities? 

Using a 3D configurator, customers can change a product’s attributes and display it in their desired context, gamifying the buying experience while grasping the metaverse opportunities at reach. How does it work?

Using 3D models of your products, a chain of configurable possibilities is created, according to your preferences. The configurator is then integrated onto your website, ready for users to create an uncanny 3D representation of your product, that they can inspect from every angle with great precision. Shoppers can then zoom in or out, looking at every element before production, modifying its characteristics to fit their needs. They can then place it in their desired environment using AR tech.

This technology empowers the customer to create their own personalized and customized version of your virtual product. With Expivi, you’d be leveraging both of the metaverse opportunities mentioned before, at the same time you increase conversions and customer loyalty.

Did you like „2 big metaverse opportunities for eCommerce businesses“? Then read about how you can reduce product returns in online shopping right here.

3 simple steps to building a sustainable brand

According to Statistica, as of 2020, 45 percent of consumers are interested in finding sustainable brands that are environmentally responsible. 

Considering the online market numbers, with almost 2.5 billion users, there is a lot of potential to target a wide range of clients that have an interest in green brands.

It’s not only the customers but the investors as well, who are pushing companies to be more sustainable.

Many eCommerce businesses are trying to make that step toward a sustainable brand, however, they sometimes struggle to find the best solution.

3D configuration might be what those companies are looking for. Not familiar with the concept? We got your back.

3D product configurators give customers the power to configure items, This means that shoppers, using a virtual interface integrated onto a website, can personalize or customize a product to match their own needs and desires. For example, when buying a car, it could include modifying its color, upgrading the wheels, or adding internal features such as a new stereo or touchscreen. 

The 3D configurator creates an uncanny representation of the product that the customer can inspect from every angle. Shoppers can zoom in or out using a phone, tablet, or computer, looking at every element before the item is made. The ability to interact with the product empowers customers to “feel” its texture, details, and quality, almost as if they were touching it.

But why is it important for those who are thinking about building a sustainable brand?

A sustainable brand with 3D configuration 

 

Experience fewer product returns

What is one of the main difficulties when shopping online? To know what the products really look like and if they fit our requirements. Poor product imagery and lack of information regarding it are two of the main reasons why return rates are extremely high compared to in-store purchases. 3D configurators tackle this problem. Why?

They enable shoppers to see the product as they would in real life. Through good visualization and personalization, product returns can be reduced by 35%.

Fewer returns mean less transportation and happier customers, two very important factors when building a sustainable brand.

Have a digital showroom instead of large storage units

To produce configured items means that is no need to have a large stock since everything is manufactured from scratch.

Less stock leads to less need for storage. Online businesses will no longer need massive storage units that require a lot of maintenance. No more 5 feet long electrical bills at the end of each month. Companies’ pockets and the environment are the main profiteers. It’s an important thing to consider when creating a sustainable brand.

The same applies to showrooms. With a 3D configurator integrated onto your website, there’s no need to have physical showrooms, you’ll be able to create your own digital store where shoppers can have access to all the possible solutions you provide in one single product page.

Cut down on waste

As mentioned before, 3D configuration means that companies will be producing some, or even their entire inventory, on-demand. The configured products are manufactured when they are ordered. 

For businesses, this implies that there will be no overproduction. No products sitting on shelves for months, no waste. With fewer product returns, no need to put aside products that are damaged on the way back to you, which also helps your business cut down on waste and therefore, build a sustainable brand.

Preparation, configuration and integration process of a sustainable brand representation

The three important steps

With Expivi, there are three steps to implementing a 3D configurator onto your website. Three steps into shifting from a make-to-stock way of producing to a make-to-order, therefore beginning your journey as a sustainable brand.

  1. Preparation

First, you need to have an eCommerce website (of course!) and 3D models of your products. If you don’t have those models, our talented 3D artists can create them for you. After that, you need to create an Expivi account at www.expivi.net.

  1. Configuration

The second major step is to create attributes. Ask yourself:

  • Do I know how many variations my product needs to have?
  • What parts of your product do I want to configure?
  • What options and variations is the market looking for?
  • What are my competitors missing out on?

Depending on the nature of your product you might want to provide color options, different sizes, and/or accessories. This is what is known as the configuration flow. Think about the options you want to provide your customers and in what order. Our team will be with you every step of the way to make sure the process goes smoothly.

  1. Integration

Finally, the 3D configurator is created and integrated onto your website. It’s a no-code configurator, so you don’t need a team of developers to maintain or update it.

Also, with Expivi, we follow you and your businesses from moment 0. No need to hire 3D renders, then developers to create the configurator, then other developers to maintain and update it, and then another team to make sure that the supply chain is running smoothly. We got your back.

And that’s it! Any questions left unanswered? Then ping us. We’d be glad to let you know how a 3D configurator can work for your business. 

Can eCommerce save the planet?

Online shopping takes the sensorial aspect out of the shopping journey. Expivi brings it back.

Shoppers are in charge and this cuts down the risk of them buying something which doesn’t match their expectations. Once they have this degree of involvement, they feel greater ownership of the product. It’s real from the get-go. No need to imagine the final result. Customers can feel it.

What does this lead to?

Greater attachment to the product and reduced return rates, which then saves on transportation costs and gas emissions.

It also means that there’s no longer the need to stock on unnecessary materials and have thousands upon thousands of unsold products. As mentioned before, companies will be creating their own digital showroom at the same time they cut on waste coming from the manufacturing process.

Expivi’s tech enables retail businesses to go from stock production to on-demand, controlling every step of the way, from order to manufacture. All in one platform. All for a more sustainable future.

So yes, we believe eCommerce can help save the planet.

Did you like this article on how you can build a sustainable brand? Then read about 5 sustainable technologies to help you elevate your business.

How can great Shopify 3D product customization boost sales

Shopify is one of the best-known eCommerce solutions out there. Used by over 175 countries and with over 4 million eCommerce websites, the platform allows its users to build and run an online business.

Due to the overwhelming boom in new online companies over the past few years,  the competition has never been fiercer, which is why is essential to stay ahead of the curve. 

Shopify 3D product customization can help you do just that. The eCommerce platform works with many other solution providers to ensure online shoppers have the best experience possible.

What is 3D product customization and where can you find it

Product customization relies on enabling customers to change features associated with the main product according to their needs and desires.

3D product configurators give customers that power. Using a visual interface, they can change product attributes. For example, when buying a car, shoppers could modify its color, upgrade the wheels, or add internal features such as a new stereo or touchscreen. 

A Shopify 3D configurator creates an uncanny representation of the real thing that the customer can look at from every angle. Using a phone, tablet, or computer, buyers can zoom in or out, looking at every element of an item before it’s ever produced. 

You can build your own Shopify 3D configurator using code, which needs more workforce to create besides being more difficult to maintain and update or you could integrate a no-code configurator like the one provided by Expivi.

With Expivi, Shopify 3D product customization is made simple and can be achieved in three steps. Besides, through a unified ERP system, brands, customers and manufacturers can connect in one platform. Want to know how? Contact our sales team.

More engaging product pages

Purchase probability reaches its highest when a person spends around 50 seconds on a product page. In order to increase the average time per session, you need to have an engaging website, and more importantly, engaging product pages. 

A poor visual interface means fewer sales and a potentially bad customer experience.

One of the main problems with online shopping is that it’s difficult to get a feel of how the products actually look. Poor product imagery and lack of information regarding it are two of the main reasons why return rates are extremely high compared to in-store purchases.

3D configuration enables shoppers to see the product as they would in real life. It also allows companies with complex solutions to provide a way for customers to visualize how the finished product will look, for example, a business that creates personalized trailers and offers hundreds or thousands of combinations. It would be difficult for customers to look at all the options if companies would only use product photography. With a 3D configurator, those variations are instantaneously seen.

Shopify 3D product customization adds gamification to the buying journey and works toward a more rewarding DXP, increasing product page engagement rates. 

Better customer experience

A good CX (customer experience) is one of the main goals of any business. Product customization in eCommerce can offer just that.

If you add 3D configuration to the mix, you enable shoppers to get the best online visualization at the same time you’ll engage them in the creative process. 

With Shopify 3D product customization, you’d be allowing customers to create their ideal version of your product, which adds to their overall satisfaction with your brand. 

Besides, having a configurator like the one Expivi provides integrated into your website means that the entire chain of production can be highly controlled, which leads to fewer defective products and, therefore, a better customer experience

Shopify 3D for product customiation. A woman and child shop online.

Higher conversion rates

Product customization can increase sales by 22-30% according to McKinsey.

When customers design something that is personal to them, they create an emotional attachment to it even before the purchase.

More variations and personalization means more sales which results in heavier production and slower times-to-market. 

Expivi’s 3D configuration platform saves a lot of time for both salespeople and manufacturers. How?

Well, all the possible variations you provide will be on the website, the customer just has to choose between the available options and production will have immediate access to all the requirements needed to manufacture that product. With Expivi, Shopify 3D product customization is an immediate process that moves production forward.

Fewer returns

At least 30% of all products ordered online are returned, compared to 8.89% in stores. 

What does this mean? You’re either not providing the product your clients expect or your solution doesn’t fulfill your customers’ needs. Besides being an important indicator of customer dissatisfaction, product returns mean more shipping costs for companies and less revenue.

Product customization allied to 3D configuration solves this problem for online companies.

First, with a Shopify 3D configuration platform, what you see is what you get. This empowers shoppers in their buying process as they can make more informed decisions when it comes to purchases since they can view a more accurate representation of it.

Second, 3D configurators also enable product customization, and clients are less likely to return something they created themselves than something that was built for the masses. 

The effects on online return rates cannot be ignored, with reports registering up to a 35% decrease in returns when using a 3D configurator.

Expivi’s 3D configurator

Besides having an incredibly simple API, Expivi’s software can be integrated into Shopify in a few steps, and using little code, no need to have a developing team.

Have the best product page out there, boost sales and activate Shopify 3D with Expivi.

Did you like this article on Shopify 3D product customization? Then read about other benefits of product customization in online seeling.